Refund & Return Policy

At PurffectPaws, customer satisfaction is important to us.

Returns

We accept returns within 30 days of delivery for eligible items that are unused and in their original condition.

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be processed back to your original payment method.

Certain items may not be eligible for return due to hygiene or safety reasons.

If you have questions about returns or refunds, please contact our support team.